our story
Shipping Policy
How does the delivery process work?
- Once our system processes your order, your products are inspected thoroughly to ensure they are in a perfect condition.
- After they pass through the final round of quality check, they are packed and handed over to our trusted delivery partner.
- Our delivery partners then bring the package to you at the earliest possible. In case, they are unable to reach your provided address or at a suitable time, they will contact you to resolve the issue.
How are items packaged?
- We package our products in boxes, which are covered in a plastic layer. Each individual product is packaged in bubble wrap while fragile items like bottles are safely secured with additional bubble wrap.
- We pride ourselves on the quality of our packaging. Till date, we have received minimal complaints about damaged products due to our packaging locations to which Globus Naturals ships their products.
Globus Naturals ships throughout India!
How can I track my order?
- Once your order has been dispatched, you will receive an email with the details of the tracking number and the courier company that is processing your order.
- You can track the status of your package 24 hours after your order is dispatched from our warehouse.
Following are some our trusted courier partners:
- DTDC
- Bluedart
- Ecom Express
- Delhivery
- Fedex
- Xpressbees
What is the estimated delivery time?
We dispatch most orders within 2-7 business days (excluding Sundays and public holidays). If you are ordering our products from a Mega Sale event, dispatches may be a bit delayed due to increased volumes. We target to dispatch all orders within 5 days of the order date.
Are there any shipping charges applicable on my order?
We have standard shipping charges for most addresses. A flat fee of Rs 50 is levied on COD orders below Rs 499, while there is free shipping for all prepaid orders.